FAQs

Frequently Asked Questions

Thank you for visiting Infinity Art's FAQs page. If your question is not listed here please feel free to email us at: 0000art.infinitystore@gmail.com

Are my credit card details safe?

Yes! We do understand that this can be a huge concern to the customers, especially if it is the customer's first time experiencing online shopping, but we can assure you that your credit card information is encrypted and protected with the best software available via Paystack and Ozow.

Q: Where are we located?

0000art.com is an Online store but we located In Johannesburg. However, we primarily make use of a warehouse space for us to process your orders.

Are your products made with diamonds?

Every page of our website includes a statement on the stone's composition:) The quality and shine of the stones are remarkable, as you can see in our images and video: The majority of our items are actual AAA CZ stone simulated diamonds, as mentioned on our website page and as evidenced by the price. This is the cubic crystalline form of zirconium dioxide, which is highly regarded in the jewelry industry, with most major jewelers using it for their retail displays!

Part of our mission as a business is to ensure that people understand that wearing high-quality CZ jewelry that isn't solid gold is quite acceptable. This sort of jewelry has been worn for decades and is of exceptional quality and beauty. We dislike the idea of pressuring people to spend money they don't have on ridiculously expensive jewelry they can't afford to impress others who aren't as important to them as their family and loved ones. We want people to be wise with their money, save for the future, and still, be able to wear a lot of dope jewelry.

How long does delivery take?

We use a Courier service called Paxi. Delivery takes 3-5 business days R99 delivery fee.

Or 7-9 business days R65 delivery fee.

Where will you deliver?

Delivery anywhere around South Africa, delivery to your nearest pep store. Please include your pep store address in your address when checking out.

Will the teeth grills fit my teeth?

Our teeth grills are one size fits all. Comes with instruction paper and flexible silicon bars are included to ensure snug and easy fitment. The grills are easy to fit.