Shipping Policy

We use reputable South African courier companies to get your get your orders delivered to your doorstep or nearest collection point timeously.

We offer FREE shipping/delivery for orders above R1000 and deliver within 2 - 7 business days (Monday to Friday)  anywhere in South Africa, but occasionally parcels may have slightly longer delivery times because of outlying areas.  

Our system automatically updates your order with your tracking number and notifies you either via email or SMS. 

Shipping times do vary slightly depending on your delivery address. 

If you haven’t received your order after 8 business days, please get in touch with us at 0000art.infinitystore@gmail.com- use your order number as the subject of your email. 

We use the following courier companies: 

• PAXI
• Aramex 
• Postnet

As stated above, we offer Free shipping across South Africa if your order is above R1000 as we cover the delivery cost provided you keep the item. 

In the case of a exchange, please see our Return or exchanges policy. 

Tracking information

You will receive tracking information through an email notification which will include your order's tracking number and tracking URL of the courier service responsible for handling your order. Please do not hesitate to contact customer support at 0000art.infinitystore@gmail.com  in the event that you have any queries about your order information.

Please note: Orders are not shipped or delivered on weekends and holidays.